Privacy policy

Privacy Policy

Last Updated: August 21, 2026

NAUVARO operates this store and website, nauvaroo.com, including all related information, content, features, tools, products, and services offered through the website (collectively, the "Services").

Our store is powered by Shopify, which enables us to provide our Services to you.

This Privacy Policy explains how NAUVARO collects, uses, processes, and discloses your personal information when you visit our website, make a purchase, use our Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1 – Personal Information We Collect

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment and transaction information

  • Account information

  • Order and purchase history

  • Customer service communications

  • Device and browser information

  • IP address and network information

  • Website usage and interaction information

  • Marketing and advertising preferences

The specific information collected depends on how you interact with our Services.

2 – Sources of Personal Information

We may collect personal information:

  • Directly from you when you provide information to us

  • Automatically when you interact with our website

  • Through cookies and similar technologies

  • From Shopify and other technology providers

  • From payment processors

  • From fulfillment and shipping partners

  • From analytics providers

  • From advertising and marketing partners

  • From other service providers where permitted by applicable law

3 – How We Use Your Personal Information

We may use personal information to:

  • Process and fulfill orders

  • Process payments and transactions

  • Arrange shipping and delivery

  • Provide order confirmations and updates

  • Provide customer support

  • Manage returns and refunds

  • Maintain and improve our website

  • Improve our products and Services

  • Personalize your shopping experience

  • Detect and prevent fraud, abuse, and security incidents

  • Protect our customers and Services

  • Comply with applicable legal obligations

  • Measure website and advertising performance

  • Send marketing and promotional communications where permitted by law

We process personal information only where we have an appropriate legal or business basis to do so under applicable law.

4 – How We Share Personal Information

We may share personal information with third parties where necessary to operate our Services, including:

  • Shopify

  • Payment processors and financial service providers

  • Shipping carriers

  • Fulfillment partners

  • Customer support providers

  • Analytics and technology providers

  • Advertising and marketing partners

  • Professional advisers

  • Fraud prevention and security providers

  • Government agencies, regulators, courts, or legal authorities where required by law

We may also disclose information where necessary to protect our legal rights, our customers, or the security of our Services.

5 – Shopify

Our online store is hosted and powered by Shopify.

Shopify may collect and process certain personal information to provide the technology and infrastructure required to operate our online store.

Shopify's processing of personal information may be governed by its own privacy policies and applicable data protection laws.

6 – Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to:

  • Operate our website

  • Remember preferences

  • Maintain shopping cart functionality

  • Understand how visitors interact with our Services

  • Measure website performance

  • Improve our Services

  • Prevent fraud and security threats

  • Measure advertising effectiveness

  • Support personalized advertising where permitted

You may be able to manage or disable certain cookies through your browser or other available privacy controls.

Disabling certain cookies may affect the functionality of our website.

7 – Advertising and Marketing

Where permitted by applicable law, we may use personal information to provide or measure advertising and marketing communications.

You may unsubscribe from promotional emails by using the unsubscribe option included in our marketing communications.

Even if you opt out of marketing communications, we may still send transactional communications relating to your orders, account, customer service requests, or other necessary interactions.

8 – Third-Party Websites and Links

Our Services may contain links to websites, applications, or services operated by third parties.

We do not control these third-party services and are not responsible for their privacy, security, or content practices.

We encourage you to review the applicable privacy policies before providing personal information to third-party services.

9 – Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10 – Data Security

We use commercially reasonable administrative, organizational, and technical safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

11 – Data Retention

We retain personal information for as long as reasonably necessary to:

  • Process and complete transactions

  • Provide our Services

  • Maintain order and business records

  • Provide customer support

  • Prevent fraud and abuse

  • Resolve disputes

  • Enforce our agreements

  • Comply with legal, tax, accounting, and regulatory obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

12 – Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request a copy of certain personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Exercise other privacy rights provided by applicable law

Certain jurisdictions may also provide rights relating to targeted advertising, profiling, or the sale or sharing of personal information as those terms are defined under applicable law.

To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

13 – International Data Transfers

NAUVARO uses service providers that may operate internationally.

As a result, personal information may be transferred to, stored in, or processed in countries outside the country where you live.

Where required, international transfers will be handled in accordance with applicable data protection laws.

14 – Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

  • Our Services

  • Our business practices

  • Technologies we use

  • Legal or regulatory requirements

  • Other operational reasons

When changes are made, we will publish the revised Privacy Policy on this page and update the "Last Updated" date.

15 – Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

NAUVARO

Email: contact@nauvaroo.com
Website: nauvaroo.com