Terms of service

Terms of Service

Last Updated: August 21, 2026

Overview

These Terms of Service ("Terms") govern your access to and use of the NAUVARO website, nauvaroo.com, and all related information, content, features, tools, products, and services offered through our website (collectively, the "Services").

Throughout these Terms, the terms "NAUVARO," "we," "us," and "our" refer to the operator of nauvaroo.com.

By visiting our website, purchasing a product, or otherwise using our Services, you agree to be bound by these Terms, our Privacy Policy, Return & Refund Policy, Shipping Policy, and any additional policies referenced herein.

If you do not agree with these Terms, please do not use our Services.

1 – Eligibility and Account Information

You must be at least the age of majority in your jurisdiction to use our Services or make a purchase.

You agree to provide accurate, complete, and current information when placing an order, creating an account, or otherwise using our Services.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You may not use our Services for any unlawful or unauthorized purpose.

2 – Products

We make reasonable efforts to display our products, descriptions, specifications, colors, images, and other information as accurately as possible.

However, actual product colors and appearance may vary depending on your device, screen settings, manufacturing updates, or other factors.

We reserve the right, subject to applicable law, to:

  • Modify product descriptions or specifications

  • Change prices

  • Limit quantities

  • Discontinue products

  • Introduce or discontinue promotions

  • Restrict sales of certain products where reasonably necessary

Product availability is not guaranteed and may change without prior notice.

3 – Orders and Acceptance

Submitting an order through our website constitutes an offer to purchase the selected products.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving:

  • Product unavailability

  • Incorrect pricing or product information

  • Payment authorization issues

  • Suspected fraudulent or unauthorized transactions

  • Abuse of promotions or discount codes

  • Shipping restrictions

An order is considered confirmed once it has been successfully accepted and processed.

If we cancel an order after payment has been successfully processed, the applicable amount will be refunded according to our policies and applicable law.

4 – Prices, Payments and Billing

Product prices and promotional offers may change without prior notice.

Unless otherwise stated at checkout, prices may not include applicable taxes, shipping fees, customs duties, import taxes, or other charges imposed by local authorities.

You agree to provide accurate, current, and complete billing and payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable payment provider to process the transaction.

5 – Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes displayed on our website or Shipping Policy.

Delivery estimates are provided for informational purposes and are not guaranteed.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Shipping carrier delays

  • Customs processing

  • Weather conditions

  • Transportation disruptions

  • Incorrect or incomplete delivery information

  • High-volume periods

  • Other unforeseen circumstances

Customers are responsible for providing accurate and complete shipping information.

Please refer to our Shipping Policy for additional information regarding processing, tracking, shipping, and delivery.

6 – Returns, Refunds and 30-Day Guarantee

NAUVARO offers a 30-day guarantee on eligible purchases.

If you are not satisfied with your purchase, you may contact us within 30 days in accordance with the eligibility requirements and conditions stated in our Return & Refund Policy.

Products may need to meet certain return conditions before a return or refund can be approved.

Return shipping costs, exclusions, damaged items, incorrect products, cancellations, and other return-related matters are governed by our Return & Refund Policy.

Nothing in this policy limits any mandatory consumer rights available under applicable law.

7 – Product Information and Use

Products purchased through NAUVARO should be used only for their intended purpose and in accordance with any instructions, warnings, or recommendations provided with the product.

Individual experiences with products may vary.

We do not guarantee that every product will meet every customer's individual preferences, expectations, or requirements.

Customers are responsible for reviewing relevant product information before use.

8 – Intellectual Property

All content made available through our Services, including branding, logos, graphics, text, photographs, videos, icons, product presentations, website design, and other materials, is owned by, licensed to, or lawfully used by NAUVARO or the applicable rights holder.

Such content may be protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use protected content without authorization from the applicable rights holder.

9 – Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, payment providers, platforms, or services.

Third-party services operate independently and may be governed by their own terms and privacy policies.

We are not responsible for the content, availability, privacy practices, security, or policies of third-party services except where responsibility cannot legally be excluded.

Your use of third-party services is subject to the applicable third party's terms.

10 – Shopify Platform

Our online store is powered by Shopify, which provides the e-commerce technology that enables us to operate our online store and offer products and Services to customers.

Certain information may be processed by Shopify and its service providers as necessary to provide the e-commerce platform and related functionality.

Purchases made through nauvaroo.com are transactions between the customer and NAUVARO, subject to these Terms and applicable law.

11 – Privacy

Your personal information is collected, used, and processed in accordance with our Privacy Policy.

Because our store uses Shopify and other third-party service providers, certain information may also be processed by those providers as necessary to provide their services.

Please review our Privacy Policy for more information about how personal information is handled.

12 – Reviews, Feedback and User Content

If you voluntarily submit reviews, photographs, testimonials, comments, suggestions, ideas, or other content to NAUVARO, you represent that you have the right to provide such content.

To the extent permitted by applicable law, you grant NAUVARO a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and adapt submitted content for legitimate business and promotional purposes.

You may not submit content that:

  • Violates another person's rights

  • Contains unlawful or harmful material

  • Is intentionally false or misleading

  • Contains malicious software or code

  • Violates applicable law

13 – Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Offers

  • Shipping charges

  • Delivery estimates

  • Product availability

We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary and permitted by applicable law.

If an affected paid order is cancelled, the applicable amount will be refunded.

14 – Prohibited Uses

You agree not to use our Services to:

  • Violate applicable laws or regulations

  • Infringe intellectual property or other legal rights

  • Submit fraudulent, false, or misleading information

  • Harass, threaten, abuse, or harm another person

  • Upload or transmit malware, viruses, or malicious code

  • Attempt unauthorized access to our systems

  • Collect personal information about others without authorization

  • Spam, phish, scrape, crawl, or otherwise misuse our Services

  • Circumvent security or fraud-prevention systems

  • Interfere with the proper operation of our website

We reserve the right to restrict or terminate access to our Services when these Terms are materially violated.

15 – Disclaimer of Warranties

We strive to provide accurate and reliable information about the products and Services available through NAUVARO.

However, individual experiences with products may vary, and we do not guarantee that every product will meet every customer's individual expectations or requirements.

Except where expressly stated and to the fullest extent permitted by applicable law, our Services are provided on an "as is" and "as available" basis.

We do not guarantee that our website or Services will always be uninterrupted, secure, or error-free.

Nothing in these Terms limits or excludes any warranty, consumer right, or legal protection that cannot be excluded under applicable law.

16 – 30-Day Guarantee

NAUVARO provides a 30-day guarantee on eligible purchases.

Customers wishing to make a claim under this guarantee must contact us within 30 days of the applicable period specified in our Return & Refund Policy.

Requests are subject to the eligibility requirements, exclusions, and procedures described in our Return & Refund Policy.

The 30-day guarantee does not limit any additional rights available to customers under applicable consumer protection laws.

17 – Limitation of Liability

To the fullest extent permitted by applicable law, NAUVARO and its service providers, suppliers, representatives, and partners will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our Services or products.

Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or limited.

18 – Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless NAUVARO and its service providers, representatives, suppliers, and partners from claims, losses, liabilities, damages, and reasonable expenses arising directly from:

  • Your material breach of these Terms

  • Your unlawful use of our Services

  • Your violation of applicable law

  • Your infringement of third-party rights

19 – Suspension and Termination

We may suspend or terminate access to all or part of our Services where reasonably necessary, including in response to:

  • Material violations of these Terms

  • Suspected fraud

  • Abuse of our Services

  • Security threats

  • Unlawful activity

Termination does not affect rights or obligations that arose before termination.

20 – Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

21 – Entire Agreement

These Terms, together with our:

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Any other policies expressly incorporated into these Terms

constitute the agreement governing your use of our Services and purchases through our website.

22 – Governing Law

These Terms and any disputes relating to your use of the Services will be governed by applicable law, including any mandatory consumer protection laws that apply based on the circumstances of the transaction and the customer's place of residence.

Nothing in these Terms is intended to restrict or remove consumer rights that cannot legally be waived.

23 – Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, policies, or applicable legal requirements.

When changes are made, the revised Terms will be published on this page together with an updated "Last Updated" date.

Your continued use of our Services after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

24 – Contact Information

If you have questions about these Terms of Service, an order, or our Services, please contact us:

NAUVARO

Email: contact@nauvaroo.com
Website: nauvaroo.com